Q: I have lost my mnemonic. Can Cosmostation help me recover it?

A: No, Cosmostation provides a decentralized wallet service and cannot recover or access your mnemonic. The mnemonic is the only way to access your wallet and assets, so if it is lost, Cosmostation cannot offer any assistance.

Q: What should I do if I lose my mnemonic?

A: If you lose your mnemonic, the only solution is to find any backups you may have stored in a safe place. If no backup is available, there is no way to recover the assets in any wallet created with that mnemonic. Therefore, it is crucial to keep your mnemonic secure and private.

Q: How should I safely store my mnemonic in the future?

A: It is advisable to write your mnemonic on paper and store it in a physically secure location or save it in a secure digital storage encrypted. If possible, keep backups in multiple secure locations. Be careful not to share your mnemonic with others and avoid storing it on online platforms or cloud storage.

Q: What should I know about the ownership responsibilities of a decentralized wallet?

A: Users of decentralized wallets are entirely responsible for their wallets and assets. This means users must manage their mnemonics and private keys themselves. Wallet service providers cannot store or recover users' mnemonics or private keys, so all backup and security measures must be personally undertaken by the users.